customer
Excellent customer service
What is customer service? Customer service means supporting your customers, before, during and after they buy your products. Excellent customer service makes buying from you more enjoyable, and means customers are more likely to buy from you again. Customer service is important wherever you engage with your customers, including at markets, via email, on your…
Marketing strategies: know your customers
Identify your customers to help target your marketing messages. Marketing is essential to any business, including micro and nano businesses. It tells the world who you are and helps to define your purpose. Using simple marketing tactics can help you promote your product or service and reach your target market more effectively. Strategic marketing will…